Mobilink Bank, one of Pakistan’s leading digital microfinance institutions, has completed a major technological transformation by upgrading its core banking system from Temenos R17 to the latest cloud-native R23 release. The move highlights the bank’s continued drive toward innovation, financial inclusion, and customer-first services. By joining forces with Temenos and Systems Limited, the transition has reinforced the bank’s digital foundation with advanced agility, scalability, and security. This step reflects how financial institutions in Pakistan are increasingly leveraging cutting-edge global technology and local expertise to shape the future of digital banking.
The upgrade introduces improved system performance, faster transactions, real-time responsiveness, and seamless integration of advanced digital features, enhancing both customer-facing experiences and internal operations. Haaris Mahmood Chaudhary, President & CEO of Mobilink Bank, described the transformation as a paradigm shift for the institution, positioning the bank to deliver secure, seamless, and next-generation digital services across Pakistan. With enhanced compliance and strengthened security at its core, the R23 platform sets a higher benchmark for customer trust and operational efficiency.
Systems Limited played a crucial role in leading the modernization process. Ammara Masood, GM Global Industries, Banking & Financial Services at Systems Limited, explained that the migration to Temenos Transact on OCI using PCA-OKE has unified critical areas such as cloud, data, AI, and security. She emphasized that the new platform enables agility and continuous reinvention, with the project serving as a regional benchmark for large-scale financial digital transformations. Customers are set to benefit from streamlined onboarding, personal finance management tools, and faster service delivery, while backend improvements reduce manual processes and improve overall efficiency.
The upgrade also aligns closely with Jazz’s broader vision for building a connected and financially inclusive economy in Pakistan. Aamir Ibrahim, CEO of Jazz, highlighted that Mobilink Bank’s transformation goes beyond a technical shift, contributing to the country’s journey toward a cashless, accessible digital economy. Similarly, Santhosh Rao, Managing Director for Middle East & Africa at Temenos, emphasized that adopting the R23 release is more than a tech refresh—it positions Mobilink Bank to innovate faster, scale operations seamlessly, and provide exceptional digital experiences with confidence.
With its modular design, Temenos R23 empowers the bank to roll out new services more quickly while minimizing operational disruption. Enhanced monitoring, streamlined workflows, and independent service modules support continuous agility and long-term sustainability. This modernization reinforces Mobilink Bank’s mission to redefine banking in Pakistan, ensuring digital services are secure, accessible, and aligned with global standards. By combining Temenos’ global banking technology, Systems Limited’s local expertise, and Jazz’s financial inclusion vision, Mobilink Bank is firmly positioned as a leader in shaping the future of financial services in the country.
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