Microsoft has introduced new cloud-based solutions powered by artificial intelligence (AI) to help telecommunication companies manage their networks. These tools leverage the same AI technology used to manage Microsoft’s massive Azure cloud platform.
Telecom operators will benefit from advanced AI features that unlock valuable insights from network data, including information related to the deployment of high-speed 5G networks, according to a Microsoft blog post.
Microsoft’s entry into the 5G space came after its acquisition of cloud networking firms Affirmed Networks and Metaswitch in 2020. The company has been a strong advocate for AI, with significant investments in OpenAI’s ChatGPT bot, which has fueled the recent surge of interest in artificial intelligence. Last month, Microsoft announced its goal of integrating similar AI capabilities into all its products, while OpenAI continues its work on developing human-like intelligence for machines.
“We’re essentially adapting our existing cloud solutions specifically for the telecom network operator space,” explained Jason Zander, executive vice president of strategic missions and technologies at Microsoft. “A prime example of this is the AI-powered operations (AIOps) functionality we’re introducing into the system. We’re bringing that same proven technology to this new industry, and every operator I’ve shown it to has been very enthusiastic.”
Telecom giants like AT&T, Ericsson, and Nokia will have access to Microsoft’s new Nexus service, a comprehensive cloud-based platform for network management. Additionally, Microsoft is offering two distinct AIOps services.
Ericsson vice president Monica Zethzon believes these developments will allow operators to “transform their core networks while simultaneously enhancing customer experiences.”
