Institute of Business Administration’s Center for Information and Communication Technology recently conducted a specialized corporate training workshop for Faysal Bank Limited, focusing on the practical application of artificial intelligence within banking operations. The program explored how AI can be leveraged to improve decision-making, optimize risk management, detect and prevent fraud, enhance customer experience, and increase overall operational efficiency. By connecting strategic insights with actionable frameworks, the workshop aimed to equip participants with the tools needed to implement AI solutions effectively within financial institutions.
The workshop began with opening remarks from Prof. Dr. Shakeel Khoja, who highlighted the strategic importance of artificial intelligence in shaping the future of banking. He emphasized that AI is not only a technological upgrade but also a critical enabler for financial institutions seeking to remain competitive in an increasingly digital environment. Prof. Khoja underscored that AI adoption allows banks to analyze complex data sets, anticipate market trends, and make faster, more informed decisions, ultimately supporting growth and resilience in financial operations.
Following the opening session, Dr. Faisal Iradat, PhD., led in-depth discussions on real-world AI implementations in banking. He provided detailed case studies and practical frameworks tailored to the specific challenges faced by financial institutions. Participants explored AI applications ranging from automated credit scoring and predictive risk analysis to real-time fraud detection and personalized customer engagement. The session also addressed operational efficiency, showing how AI can streamline internal workflows, optimize resource allocation, and enhance the accuracy of decision-making processes. By focusing on practical use cases, Dr. Iradat demonstrated how AI can be integrated with existing banking systems while maintaining regulatory compliance and operational security.
The collaboration between IBA CICT and Faysal Bank reflects the growing importance of academia-industry partnerships in driving digital transformation in Pakistan’s financial sector. By combining technical expertise, research insights, and hands-on training, the workshop reinforced the bank’s ability to adopt AI in ways that improve service quality, operational efficiency, and risk management. Initiatives like this aim to ensure that financial institutions can implement AI confidently while addressing regulatory, ethical, and operational considerations. The engagement further highlights IBA CICT’s commitment to enabling banks and other financial organizations to navigate the transition toward data-driven, intelligent operations, supporting long-term sustainability and innovation within Pakistan’s digital economy.
Follow the SPIN IDG WhatsApp Channel for updates across the Smart Pakistan Insights Network covering all of Pakistan’s technology ecosystem.
