Telenor Pakistan has taken a major leap in its digital transformation journey with the successful deployment of a next-generation Commission Management System (CMS), powered by SAP and hosted on Google Cloud. This new platform is set to revolutionize how Telenor engages with its channel partners by introducing a more transparent, accurate, and real-time commission ecosystem—ultimately fostering deeper collaboration and improved operational efficiency across its distribution network.
The cutting-edge CMS was developed in close collaboration with Telenor’s system integration partner, Tallymarks Consulting (TMC), and marks a significant shift towards the automation and digitalization of partner-related processes. With the new system in place, Telenor partners now have instant access to critical commission-related information, including real-time visibility of their earnings. This timely transparency builds trust and accountability, key pillars in enhancing long-term partner relationships.
The Commission Management System enables Telenor to streamline the design, calculation, and disbursement of partner commissions by leveraging SAP’s powerful capabilities integrated with Google Cloud’s scalable and secure infrastructure. This alignment of enterprise-grade software with cloud-native architecture ensures not only speed and accuracy in commission handling but also scalability for future growth. By incorporating data-driven insights, the CMS empowers Telenor to better align campaign offers with customer needs—ensuring a more relevant and targeted go-to-market strategy.
Telenor Pakistan hosted an unveiling ceremony for the CMS at its headquarters—Campus 345 in Islamabad. The launch event was attended by senior executives including Khurrum Ashfaque, CEO of Telenor Pakistan; Awais Naseem Vohra, Chief Technology Officer; Waqas Aman Ullah, Chief Consumer Business Officer; Qurban Ali, Vice President IT; and other senior officials. The occasion marked an important milestone in the company’s mission to lead through digital enablement.
Speaking at the ceremony, Khurrum Ashfaque stated, “Telenor Pakistan’s next-generation Commission Management System deployment marks a significant milestone in our ongoing digitalization and transformation journey.” He emphasized that the CMS not only modernizes core operational processes but also aligns with the organization’s long-term strategy to enhance efficiency and accountability through technology.
Waqas Aman Ullah, Chief Consumer Business Officer, echoed this sentiment, noting, “Telenor’s Commission Management System is a key differentiator in today’s competitive marketplace. It helps to strengthen channel confidence, build long-term, sustainable relationships with our partners, and drive enhanced business performance.”
Further highlighting the platform’s significance, Chief Technology Officer Awais Naseem Vohra added, “CMS is a step forward in Telenor Pakistan’s journey to becoming a truly digital player. This system will help further strengthen our bond with our retail base, catering to their needs.”
Beyond its technical capabilities, the CMS reflects Telenor’s broader commitment to enabling a digitally connected and progressive Pakistan. By delivering accurate commission calculations and enabling swift payouts, the system enhances the experience of both retailers and franchisees, setting a new benchmark for partner management in the telecom industry.
This deployment is more than just a systems upgrade—it’s a statement of Telenor Pakistan’s dedication to leveraging cloud and enterprise technology to foster agility, transparency, and sustained partner success. As the company continues to embrace digital innovation, this move positions Telenor as a forward-looking telecom player, focused on building a more responsive and intelligent business ecosystem for the future.
