Tag: customer experience

Zong And ZTE Partner To Launch AI-Powered AIR RAN For Pakistan’s First Autonomous Network

Wired
Zong and ZTE have partnered to introduce the AIR RAN solution featuring the industry’s first native-AI BBU, paving the way for Pakistan’s first autonomous network.

D-Link Pakistan And Silicon Technologies Host Tech Meetup In Islamabad

Wired
D-Link Pakistan, in collaboration with Silicon Technologies, organized a successful tech meetup in Islamabad featuring product showcases, live demos, and discussions with leading telecom clients including PTCL, Jazz, Nayatel, and Transworld Associates.

Bank AL Habib Launches Pakistan’s First AI-Powered Contact Center with C Square and wAI Industries

Artificial Intelligence
Bank AL Habib teams up with C Square and wAI Industries to unveil Pakistan’s first AI-powered contact center ecosystem, powered by Genesys Engage and Alara Conversational AI Agents, enhancing customer experience through automation and secure voice biometrics.

PTCL Partners with Systems Limited to Enhance IT Systems at GITEX 2024

Wired
Pakistan Telecommunication Company Limited (PTCL) has partnered with Systems Limited at GITEX 2024 to enhance its IT systems, focusing on optimizing Business Support Systems (BSS) and Operational Support Systems (OSS) for improved service delivery and customer experience.

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