Tag: customer experience

Garaj Expands Cloud Infrastructure For MMBL To Enhance Data Warehousing And Analytics

Wired
Garaj, Jazz’s enterprise cloud, enhances MMBL’s Data Warehousing platform with expanded Oracle Private Cloud capacity, delivering faster analytics, secure access, and scalable performance.

FFCL And FFBL Complete Successful ERP Integration Under Project Phoenix

Wired
Fauji Fertilizer Company Limited and Fauji Fertilizer Bin Qasim Limited successfully complete Project Phoenix, a transformative merger focusing on ERP integration, organizational alignment, and people-driven collaboration.

Bank AL Habib Launches Pakistan’s First AI-Powered Contact Center with C Square and wAI Industries

Artificial Intelligence
Bank AL Habib teams up with C Square and wAI Industries to unveil Pakistan’s first AI-powered contact center ecosystem, powered by Genesys Engage and Alara Conversational AI Agents, enhancing customer experience through automation and secure voice biometrics.

PTCL Partners with Systems Limited to Enhance IT Systems at GITEX 2024

Wired
Pakistan Telecommunication Company Limited (PTCL) has partnered with Systems Limited at GITEX 2024 to enhance its IT systems, focusing on optimizing Business Support Systems (BSS) and Operational Support Systems (OSS) for improved service delivery and customer experience.

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