Tag: Contact Center

GitHub Supply Chain Attack Campaign Expands Through Stolen Developer Credentials

Risk & Resilience
The GhostAction campaign has reportedly compromised around 1,900 GitHub accounts and targeted more than 30,000 repositories to steal CI/CD secrets, cloud credentials and API keys.

Next.js Patch Addresses Critical Remote Code Execution And Service Disruption Risks

Risk & Resilience
Next.js has released an emergency security update fixing critical remote code execution vulnerabilities and a denial of service issue affecting certain applications using caching and SVG processing features.

Systems Limited And Parkin Win Gold Stevie Award For AI Driven Contact Center Innovation In Dubai

Wired
Systems Limited Middle East & Africa and Parkin Company PJSC secure Gold Stevie Award at MENA Stevie Awards for an AI enabled customer engagement transformation serving over 4 million users in Dubai.

Synergates Partners With Aik Digital To Enhance Customer Experience Through Pulse CX Contact Center

Wired
Synergates Business Solutions signed an agreement with Aik Digital for the Pulse CX Contact Center solution, while holding strategic meetings with Zindigi and Bank of Khyber to advance customer experience innovation.

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