Systems Limited (SYS), Pakistan’s largest listed software company, has announced the acquisition of British American Tobacco SAA Services (Pvt) Ltd from BAT International (UK), marking a significant step in the company’s strategic expansion within the global business process outsourcing (BPO) and digital services market. The acquired entity provides IT-led shared services across multiple corporate functions, including marketing, human resources, finance, and procurement. This acquisition directly aligns with SYS’s long-term objective of strengthening its BPO capabilities and delivering end-to-end digital solutions to clients worldwide.
The transaction positions SYS to leverage BAT SAA Services’ established operational infrastructure and expertise in shared services, enabling the company to expand its client base and service offerings. With a track record of delivering integrated solutions, SYS aims to integrate the newly acquired operations into its broader portfolio to provide seamless, technology-enabled services that address evolving business needs.
In a parallel development, Techvista Systems, SYS’s associated company based in the United Arab Emirates, has entered into a multi-year Master Services Agreement with Accenture (UK). Under this agreement, Techvista will deliver AI-powered global shared services, utilizing the platform and capabilities gained through the BAT SAA Services acquisition. This partnership underscores SYS’s commitment to adopting advanced technologies such as artificial intelligence to enhance service delivery, optimize processes, and create measurable value for global clients.
The combined impact of the acquisition and the Accenture agreement is expected to significantly bolster SYS’s presence in international markets. By integrating BAT SAA Services into its operations, SYS gains access to a skilled workforce, established service delivery processes, and an operational base that complements its existing infrastructure in Pakistan and abroad. The collaboration with Accenture further enhances SYS’s ability to deliver complex, technology-driven solutions at scale, reinforcing its position as a competitive player in the global IT and BPO sectors.
Market analysts have noted that this move aligns with the company’s broader growth strategy of diversifying revenue streams, entering new geographies, and building long-term partnerships with multinational organizations. The acquisition also reflects the increasing demand for integrated BPO solutions that combine technology and process expertise, particularly in industries seeking to modernize their operations through digital transformation.
SYS’s leadership has emphasized that the acquisition is not merely an expansion of scale but a strategic alignment with the company’s vision of becoming a leading provider of digital business solutions. The integration process will focus on ensuring operational continuity, maintaining service quality for existing clients, and introducing value-added services leveraging SYS’s expertise in enterprise software, cloud solutions, and AI-powered process automation.
With its headquarters in Pakistan and a growing global footprint, SYS continues to strengthen its market position through targeted investments and partnerships. The acquisition of BAT SAA Services, coupled with the strategic agreement with Accenture, highlights SYS’s ongoing efforts to establish itself as a trusted partner for organizations seeking innovative, technology-enabled business solutions across multiple regions.
