Systems Limited has announced a strategic acquisition and a major international partnership as part of its continued global expansion in business process outsourcing and digital transformation services. In a formal disclosure to the Pakistan Stock Exchange on July 30, 2025, the company confirmed that it has acquired British American Tobacco SAA Services (Private) Limited from British American Tobacco International Holdings (UK) Limited. This development was approved by Systems Limited’s board of directors during a meeting held on July 29, 2025, the same day the Share Purchase Agreement was signed, outlining transaction terms and the aggregate purchase price. The deal remains subject to regulatory approvals and fulfillment of conditions precedent.
British American Tobacco SAA Services is recognized for its role in delivering IT-led shared and digital services across a wide range of international markets. Its operational portfolio includes omnichannel customer engagement through contact centers, digital marketing support, HR operations, finance and procurement processing, and supply chain services. These areas align with Systems Limited’s established capabilities in outsourcing and enterprise transformation, positioning the acquisition as a significant addition to the company’s global service infrastructure.
The newly acquired company’s established processes and client-facing services are expected to integrate well with Systems Limited’s core expertise, enhancing its overall service offerings and strengthening its market reach across various industries. The acquisition also reflects the company’s strategy of scaling its international BPO operations while building on digital technologies such as automation, cloud infrastructure, and AI-based workflow enhancements.
In a related development, Systems Limited’s associated UAE-based entity, Techvista Systems FZ LLC, has entered into a long-term Master Services Agreement with Accenture (UK) Limited. This agreement, also dated July 29, 2025, enables Techvista to function as a subcontractor delivering AI-driven global shared services via the newly acquired BAT entity. The collaboration with Accenture is expected to bring substantial value in terms of client access, delivery innovation, and operational excellence, particularly as AI-driven services become a larger focus for multinational clients seeking transformation in their back-office functions.
These two simultaneous developments—the acquisition and the strategic subcontracting partnership—demonstrate Systems Limited’s intent to expand its role as a global outsourcing provider. With enhanced capabilities in customer service, finance operations, procurement, and digital process execution, the company is positioning itself to meet the growing demand for AI-powered and automation-led managed services in multiple geographies. Through these steps, Systems Limited aims to continue scaling its international footprint while maintaining strong delivery standards and leveraging technology partnerships to address emerging client needs.
