Sohail Aziz has been elevated to the role of Chief Information and Digital Officer at United Bank Limited (UBL), a position that reflects both his long-standing contribution to the financial services industry and his leadership in digital transformation. With more than 25 years of experience, Aziz brings deep expertise in banking technology, core system upgrades, and digital strategies designed to enhance customer engagement. Since joining UBL in 2023 as Chief Information Officer, he has overseen several modernization projects, reinforcing the bank’s technology framework and improving service delivery across various digital and physical channels. His elevation marks a significant step in UBL’s efforts to strengthen its position in Pakistan’s increasingly digitalized banking sector.
Throughout his career, Aziz has played an active role in reshaping banking operations through technology adoption and customer-focused innovations. At UBL, he has driven large-scale transformation initiatives, including upgrades to core banking platforms, deployment of modern customer management systems, and adoption of digital tools that have improved both efficiency and accessibility. His leadership has also been central in fostering a stronger technology ecosystem within the bank, preparing it to respond effectively to changing customer demands and industry challenges. These efforts are seen as part of UBL’s broader commitment to offering reliable, technology-driven financial services to millions of customers across Pakistan and abroad.
Before his tenure at UBL, Aziz spent over 17 years with Allied Bank Limited, where he was instrumental in leading digital innovation projects, advancing customer relationship management platforms, and executing key transformation programs. His contributions were significant in modernizing banking operations, integrating new technologies, and developing strategies that aligned with both customer needs and regulatory requirements. In addition to his executive roles in banking, Aziz also serves on the Board of Directors at 1LINK (Pvt) Limited, Pakistan’s interbank payment network, where he contributes to the governance and development of critical financial infrastructure. His role at 1LINK reflects his broader influence in shaping the financial ecosystem beyond the institutions he directly serves.
In his new position at UBL, Aziz is tasked with leading the bank’s digital and technology agenda, which includes advancing operational excellence, driving innovation, and ensuring strategic renewal in the face of evolving competition. He will be focusing on delivering enhanced value to customers through a combination of technology-driven solutions, efficient service delivery models, and customer-centric strategies. UBL’s decision to elevate him reflects confidence in his ability to guide the bank’s digital journey at a time when the financial services industry in Pakistan is undergoing rapid transformation. By integrating his extensive experience with the bank’s strategic vision, Aziz is expected to play a pivotal role in shaping UBL’s future in digital banking and strengthening its competitive edge within the sector.
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