Sindh Bank, a leading commercial bank in Pakistan celebrated for its rapid growth, has joined forces with Avanza Solutions (Pvt.) Ltd., a premier provider of cutting-edge digital platforms, solutions, and services.
This collaboration aims to accelerate digital transformation in Pakistan’s banking sector, with a strong focus on customer-centricity. Together, they are committed to revolutionizing the banking industry by introducing innovative solutions and services tailored to meet the evolving needs of customers.
Key figures present at the event included Omer Ahmed Khan, CEO; Jalil Ahmed Farooqui, Group Head of Sales and Business Development; Danish Farooque, Group Head of Professional Services; Adnan Farooq, Regional Manager Asia Pacific from Avanza Solutions; and Imran Samad, President & CEO; Muhammad Anwaar, Deputy CEO; Ata Hussain, Head IT; Baqir Hussain, Head HR; Hassnain Merchant, Head Payment Services, and other senior management members from Sindh Bank.
With this collaboration, Sindh Bank aims to enhance its customer experience by prioritizing digital security, streamlined customer onboarding, and customer-centricity. The bank plans to provide personalized and secure experiences across all touchpoints, leveraging advanced and next-gen innovations. This collaboration will ensure the implementation of the latest security measures to safeguard customers from potential cyber threats and digital fraud.
Customers can also expect a seamless and hassle-free experience when opening accounts, along with customer-centric services, including tailored product recommendations and personalized communication. The bank’s approach is centered on building enduring relationships with customers, placing them at the core of its operations and providing an efficient, personalized, and cost-effective banking experience.
Avanza Solutions’ CEO, Mr. Omer Ahmed Khan, expressed his optimism about the partnership, stating, “This collaboration will empower Sindh Bank to provide a completely digitalized, seamless, secure, and user-centric banking experience that sets new benchmarks in the digital landscape and redefines industry standards.”
Jalil Ahmed Farooqui, Avanza Solutions’ Group Head Sales & Business Development, emphasized that the collaboration would revolutionize the digital landscape, establishing new industry benchmarks and delivering a highly personalized, customer-centric banking experience.
Mr. Imran Samad, President & CEO of Sindh Bank, highlighted the bank’s futuristic plan for enhanced connectivity and digital transformation, expressing the benefits of partnering with Avanza Solutions in their transformative journey.
Since 2000, Avanza Solutions has been a global force in empowering organizations to embrace digital transformation through innovative digital platforms and services. The company serves as a digital hub of innovation and digitalization, contributing to technologies like Customer Experience, Artificial Intelligence, Blockchain, Channel Banking, Smart City Applications, Business Automation, and Cognitive platforms.
