Karachi Electric (KE) has achieved a major milestone with the successful launch of its Real-Time Payment System (RTPS) platform. This innovative system is a first for any utility company in Pakistan and promises to revolutionize the way customers experience bill payments.
The RTPS platform provides instant payment visibility for both KE’s internal and customer-facing teams. This real-time data streamlines operations by integrating seamlessly with KE’s Enterprise Resource Planning (ERP) system. Additionally, over 3.5 million KE customers will benefit from the platform’s integration with various digital payment channels, allowing for faster and more convenient bill payments.
KE’s achievement extends beyond the RTPS platform itself. They are also the first utility company in Pakistan to leverage open API banking solutions. This allows for a seamless connection between KE’s middleware, banks, fintech companies, and alternative distribution channels. This creates a robust and efficient payment services platform for all stakeholders.
The successful launch of the RTPS platform is a testament to the hard work and dedication of KE’s Digital team. The project team deserves credit for creating a system that seamlessly connects various financial institutions and channels, ultimately providing a superior payment experience for KE’s customers.




