Home Archives Harvard takes slow approach to IP call-center integration

Harvard takes slow approach to IP call-center integration

0
Harvard takes slow approach to IP call-center integration

Call it the Harvard University Tower of Babel. That might be the most descriptive way to look at the institution’s network of networks that consists of 10 academic units with independent CIOs and staff who build and take care of their own environments, yet all rely on a centralized call-center infrastructure to serve users.

LEAVE A REPLY

Please enter your comment!
Please enter your name here