Wateen Telecom has entered into a strategic partnership with Akhuwat Foundation to architect and implement an Agentic AI powered Smart Loan Automation platform aimed at strengthening interest free microfinance operations across Pakistan. The agreement was formalized during a signing ceremony attended by Dr. Kamran Shams, CEO of Akhuwat Foundation, and Mr. Adil Rashid, CEO of Wateen Telecom. Dr. Muhammad Amjad Saqib, Founder of Akhuwat Foundation, was also present along with senior representatives from both organizations.
The collaboration combines Wateen’s experience in advanced AI engineering, workflow intelligence, enterprise system architecture, and large scale digital solutions with Akhuwat Foundation’s long standing mission of promoting financial inclusion through interest free microfinance. The Smart Loan Automation platform is designed to enhance operational efficiency across the lending lifecycle, from application intake and assessment to approval and disbursement. By integrating Agentic AI capabilities, the system aims to improve transparency, decision accuracy, and process consistency while enabling faster service delivery to borrowers. The initiative forms part of Akhuwat Foundation’s broader digital transformation journey as it continues to expand outreach and modernize internal systems to serve a growing beneficiary base.
Speaking at the ceremony, Dr. Muhammad Amjad Saqib emphasized that institutional systems must evolve in parallel with social missions to ensure effective service delivery. He noted that collaboration with Wateen represents a meaningful step toward establishing higher operational standards within the microfinance sector. According to him, the new platform is structured to enhance clarity and accountability across lending processes, enabling more individuals and families to access financial support with greater ease and confidence. Mr. Adil Rashid echoed similar sentiments, stating that Wateen remains committed to aligning technology with purpose to advance digital empowerment in Pakistan. He highlighted that the partnership reflects a shared objective of building a more efficient and inclusive microfinance ecosystem that strengthens communities nationwide.
Over the years, Akhuwat Foundation has reached millions of individuals and families, contributing to economic resilience and social stability through its interest free lending model. As demand for financial assistance continues to grow, the need for scalable and intelligent systems has become increasingly important. The Smart Loan Automation platform is expected to help streamline administrative workflows, reduce manual interventions, and support data driven decision making at scale. For Wateen, the partnership reinforces its role as a provider of enterprise grade digital transformation solutions that support critical social and financial infrastructure. By enabling Akhuwat Foundation’s transition toward AI driven operations, Wateen is contributing to the development of a more resilient and adaptable microfinance framework capable of meeting future challenges while sustaining its commitment to dignity based financial inclusion.
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